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Effective Date: 10 July 2026

1. Introduction

Welcome to Snehara Naturals, a brand owned and operated by Swami Samarth Cold Press Oils and Organics, a Sole Proprietorship having its registered office at A-703, Dreamville, Sr. No. 35/4/2, Kalepadal, Hadapsar, Pune – 411028, Maharashtra, India.

These Terms & Conditions ("Terms") govern your access to and use of www.sneharanaturals.com ("Website") and your purchase of products offered through the Website.

By accessing the Website, creating an account, placing an order or using any of our services, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use the Website.

2. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age or otherwise legally competent to enter into a binding contract under applicable Indian law.

• The information provided by you is true, accurate and complete.

• You will use the Website only for lawful purposes.

3. Products

Snehara Naturals offers products including, but not limited to:

• Cold Pressed Oils

• Cow Ghee

• Kitchen Staples

• Other food and grocery products introduced from time to time.

All products are offered subject to availability.

Product images are for illustration purposes only. Actual packaging, colour, size, design or appearance may vary without affecting product quality.

4. Product Information

We strive to ensure that product descriptions, ingredients, nutritional information, pricing and images are accurate.

However:

• Minor typographical errors may occur.

• Product packaging may change from time to time.

• Natural products may vary in colour, aroma, taste or texture due to seasonal and agricultural variations.

Such variations shall not constitute a defect.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

Prices are inclusive or exclusive of applicable taxes as indicated on the Website.

We reserve the right to revise prices without prior notice.

The applicable price shall be the price displayed at the time your order is accepted.

6. Orders

Submission of an order constitutes an offer to purchase.

Acceptance of your order occurs only when:

• Payment is successfully received (except Cash on Delivery, where applicable); and/or

• The order is confirmed by us.

We reserve the right to refuse or cancel any order without assigning reasons, including in cases involving:

• Pricing errors

• Product unavailability

• Suspected fraud

• Violation of these Terms

• Inaccurate customer information

• Regulatory or legal requirements

Where payment has already been received for a cancelled order, the amount shall be refunded in accordance with our Refund Policy.

7. Payment

Payments may be made through secure third-party payment gateway providers such as Razorpay.

We do not store debit card, credit card, CVV, UPI PIN or internet banking credentials.

Payment processing is subject to the terms and privacy policies of the respective payment service providers.

8. Shipping and Delivery

Shipping timelines provided on the Website are estimates only.

Actual delivery may be affected by:

• Weather conditions

• Public holidays

• Courier delays

• Force majeure events

• Remote delivery locations

• Circumstances beyond our reasonable control

Risk in the products passes to the customer upon delivery.

Detailed shipping timelines, charges and delivery information are governed by our Shipping Policy.

9. Cancellation

Cancellation of orders shall be governed by our Return, Refund & Cancellation Policy.

Orders that have already been dispatched may not be cancelled except where permitted under applicable law or our published policy.

10. Returns and Refunds

Returns and refunds are governed by our Return, Refund & Cancellation Policy available on the Website.

Certain food products may not be eligible for return due to hygiene, food safety and quality considerations, except where the product is defective, damaged or incorrectly supplied.

11. Customer Responsibilities

You agree:

• To provide accurate information.

• To maintain confidentiality of your account credentials.

• Not to misuse the Website.

• Not to interfere with Website security.

• Not to upload malicious software or viruses.

• Not to engage in fraudulent transactions.

You remain responsible for all activities carried out through your account.

12. Intellectual Property

All content on the Website, including:

• Logos

• Brand names

• Product names

• Text

• Graphics

• Photographs

• Videos

• Designs

• Layout

• Source code (where applicable)

is owned by or licensed to Swami Samarth Cold Press Oils and Organics and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published or commercially exploited without prior written permission.

13. User Reviews and Content

Customers may submit ratings, reviews or comments.

By submitting such content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display such content for business and promotional purposes.

We reserve the right to remove content that is unlawful, misleading, defamatory, offensive or otherwise inappropriate.

14. Food Product Disclaimer

Our products are natural food products.

Statements regarding nutritional value or traditional usage are provided for general informational purposes only.

Our products are not intended to diagnose, treat, cure or prevent any disease.

Customers with allergies, dietary restrictions or existing medical conditions should consult an appropriate healthcare professional before consumption.

15. Disclaimer of Warranties

Except as required by applicable law:

• The Website is provided on an "as is" and "as available" basis.

• We do not warrant uninterrupted or error-free operation.

• We do not guarantee that the Website will always be free from viruses or other harmful components.

Nothing contained on the Website constitutes medical, nutritional or professional advice.

16. Limitation of Liability

To the fullest extent permitted by law, Swami Samarth Cold Press Oils and Organics, its proprietor, employees, representatives and affiliates shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:

• Use of the Website;

• Delay in delivery;

• Temporary Website unavailability;

• Third-party services;

• Loss of profits or business;

• Data loss; or

• Events beyond our reasonable control.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

17. Indemnity

You agree to indemnify and hold harmless Swami Samarth Cold Press Oils and Organics, its proprietor, employees and representatives against any claims, losses, damages, liabilities, costs and expenses arising out of:

• Your breach of these Terms;

• Misuse of the Website;

• Violation of applicable law; or

• Infringement of any third-party rights.

18. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of personal information in accordance with the Privacy Policy.

19. Force Majeure

We shall not be liable for any delay or failure to perform obligations arising from events beyond our reasonable control, including but not limited to natural disasters, floods, fire, pandemics, strikes, transportation disruptions, governmental actions, internet failures, power outages or acts of God.

20. Suspension and Termination

We reserve the right to suspend or terminate your access to the Website without prior notice if:

• You violate these Terms;

• We suspect fraudulent activity;

• Required by law; or

• Necessary to protect our business, customers or Website.

21. Changes to the Terms

We reserve the right to amend these Terms at any time.

Updated Terms shall become effective upon publication on the Website.

Continued use of the Website after such publication constitutes acceptance of the revised Terms.

22. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, your use of the Website or any purchase made through the Website shall be subject to the exclusive jurisdiction of the competent courts at Pune, Maharashtra, India.

23. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable by a competent court, the remaining provisions shall remain valid and enforceable.

24. Waiver

Failure by us to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to us.

25. Contact Information

Swami Samarth Cold Press Oils and Organics
Brand: Snehara Naturals

Registered Office:
A-703, Dreamville, Sr. No. 35/4/2, Kalepadal, Hadapsar, Pune – 411028, Maharashtra, India.

Regional Office & Customer Support:
B001, Angelica CHS, Pride Park, Ghodbunder Road, Thane – 400607, Maharashtra, India.

Email: contact@sneharanaturals.com

Phone: +91 9152581001

Last Updated: 10 July 2026